Last updated: 22 June 2026
At Building Doctor BD ("we", "us", or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website buildingdoctorbd.com and how we use it.
1. Information We Collect
When you contact us or submit a form on our website, we may collect:
- Name — to address you personally.
- Phone number — to call or message you back about your inquiry.
- Email address — for follow-up communication (where provided).
- Building / project details — such as location, building type, and the problem you describe, so we can assist you accurately.
2. How We Use Your Information
We use the information you provide only to:
- Respond to your inspection, service, or consultation requests.
- Contact you about your inquiry via phone, WhatsApp, or email.
- Provide quotations and schedule site visits.
- Improve our services and customer experience.
3. How We Protect Your Information
Your submitted information is stored securely and is not publicly accessible. We do not sell, rent, or trade your personal information to any third party. Access is limited to our team members who need it to serve you.
4. Sharing of Information
We do not share your personal information with outside parties, except where required by law or to deliver a service you have requested (for example, an assigned engineer contacting you about your project).
5. Cookies & Analytics
Our website may use basic analytics tools to understand how visitors use the site (such as which pages are most viewed). This data is anonymous and helps us improve the website. It is not used to personally identify you.
6. Your Rights
You may request that we update or delete the personal information we hold about you. To do so, simply contact us using the details below.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
- Phone / WhatsApp: +880 1785-230913
- Email: info@buildingdoctorbd.com
- Website: buildingdoctorbd.com